In the may of 2006 we successfully obtained a certificate ISO 9001. This has a great import for us not as a symbol but just for practical implementation. The basis of our quality is given by the high demands of our customers and partners. In our cooperation we are moving forward the atmosphere of business cooperation, based on respect and reliability. We highly appreciate the name of Major, whose status lies on your serenity and confidence in our services.

Level of satisfaction

Major is routinely carrying out interrogations of its customers for evaluating the quality of provided services and uncovering complaints and wishes of customers. You can see results of our requests in 2008 at our Archive. From January 2009 requests for our customers are being made at 100-point rate. This provides more refined analysis of our activity. We highly appreciate the attitude of our customers to us and we will be really pleased if You find a minute to fill the list of requests and send it to email: quality@mjr.ru.

Customer requests

In our company the standard time of reply on requests is 24 hours. You can see results of our requests in 2008 at our Archive.

Contact with quality department

Your complaints and wishes can be reported to the quality department of Major Cargo Service by phone +7 (495) 737-6006 or be sent by e-mail to quality@mjr.ru.